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How do I apply for North Carolina Medicaid


NC Medicaid manages the North Carolina Medicaid and NC Health Choice health care programs, pharmacy benefits and behavioral health services.
North Carolina Medicaid is the program that provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. The program is funded by North Carolina and the federal government.

NC Health Choice is our state's name for the Children's Health Insurance Program (CHIP). It provides health care to eligible children in addition to Medicaid. This program is also funded by North Carolina and the federal government.

A Medicaid beneficiary is an individual who is entitled to receive benefits from NC Medicaid. You become a beneficiary after you apply, are approved and enroll in a benefits program. The NCDHHS website provides information for both current Medicaid beneficiaries and individuals seeking to become a Medicaid beneficiary.

Learn More


The easiest way to apply for NC Medicaid is online through ePass If you cannot apply online, you can also: Apply in person at your local Department of Social Services (DSS) office. Fill out a paper application and mail it to or drop it off at your local DSS office.

Apply here

Get Started

- Look for your ID card in the mail!

When you are approved for Medicaid or NC Health Choice, you will receive an Identification (ID) card in the mail. You will receive one Medicaid ID and one NC Health Choice card for each eligible person.

IMPORTANT: Sign the ID card when you receive it.

You must present your ID to your provider at each visit so they can verify your eligibility.

If you lose your ID card, call your local Department of Social Services (DSS) office to request a replacement card.

 - Use your Benefits

North Carolina Medicaid and NC Health Choice cover mandatory benefits plus services the state has added. Benefits may be different depending on age, income and health care needs.

Contact our office today to discuss how to utilize your North Carolina Medicaid dental benefits!

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Do I have to pay anything if I have Medicaid?
Adults over the age of 21 are required to pay a mandated copay in the amount of $4 at each visit to our office.
How do I know if my Medicaid coverage is active?
Coverage can be verified by either calling NCDHHS at 888-245-0179, or call our office and we would be happy to verify your coverage. Please have the patient's full name, Medicaid ID number, and date of birth available for verification.
Can you still see me if my coverage is no longer active?
YES! Our office offers the most affordable rates for many dental services. Call us today to see if you qualify for any discounts or to get a price estimate for needed treatment at 704-548-8563.
What if I have other insurance along with my Medicaid coverage?
To give our patients the highest quality care and attention, we focus on learning the ins and outs of North Carolina Medicaid coverage. Because of this, we are not in network with most private dental insurances (Delta, Humana, Blue Cross, etc). Please call to verify coverage and discuss your options.
Do you take MediCARE?
No, we do not accept North Carolina MEDICARE coverage. Please call the number on the back of your medicare card to speak to someone about available dental providers in network.
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  • This place is amazing. The dentist, especially Dr. O, is the greatest dentist. He does a fantastic job. The staff greets you with a friendly smile. The office is comfortable, warm and extremely clean. I highly recommend Charlotte Dental. They have been my dentist for over 5 years and I will keep going to them for any future dental need.

    Jeffrey M.

  • I must say a person like me who has dental anxiety really, really got the BEST CARE from everyone. Great customer service and the doctor 👍🏽👍🏽👍🏽 made me so comfortable.

    Patricia C.

  • Dr. Farzin is absolutely amazing. Especially for patients that suffer from Dental Anxiety. The whole office itself is beyond exceptional from the guy at check in, to the dental assistants.

    Rachel B.

  • I am scared of the dentist but the doctor and staff quickly put me at ease. Very professional and very caring. Took x-rays and developed a treatment plan for me. I had 2 teeth removed and they were very thorough and accommodating in the process. Highly recommend! I had called at least 10 other dental offices and these were the only kind people I spoke with and they helped me the same day!

    Karen S.

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